Upcoming Seminars

Telephone, Email and Grammar Etiquette

Includes light lunch

A recent study suggests that 50% of businesses do not offer any e-mail etiquette training and that 90% of all businesses are email based. Many employees, customer service reps and business owners themselves […]

By |August 16th, 2018|Upcoming Seminars|Comments Off on Telephone, Email and Grammar Etiquette

Keeping Customers for Life

Venue:  Bermuda College
Includes light lunch and complimentary book

If it is your job to make customers happy, you know it’s not always easy. Why do some customers run away from you or your office, while others […]

By |August 16th, 2018|Upcoming Seminars|Comments Off on Keeping Customers for Life

Time Management and Goal Achievement

Get more done in less time – and be better organized than you ever dreamed was possible – with practical time management tools and training to achieve the goals you set out for yourself.

You’ll discover the following:

Understanding and Managing Millennials

Bermuda’s workforce is undergoing a demographic shift. With Baby boomers retiring, Millennials are now becoming the largest single segment of the island’s working population. Millennials are sometimes thought of as being particularly unique and often challenging. What they value, […]

By |March 7th, 2018|Upcoming Seminars|Comments Off on Understanding and Managing Millennials

Business World 101: Be a Success from the Start

The perfect workplace etiquette course for those entering the business world or transitioning into an office job. This one-day primer explains the dos and don’ts of everything from image to emails, and explains the differences between workplace behavior and social […]

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Sexual Harassment and Bullying in the Workplace

Sexual harassment and bullying claims at work are increasing, and now more than ever companies and individuals need to be more aware of changing values.

This half-day workshop will help individuals and companies handle this inappropriate workplace behavior. It will […]

By |December 13th, 2017|Upcoming Seminars|Comments Off on Sexual Harassment and Bullying in the Workplace

Delivering Effective Staff Evaluations, Giving Feedback and Improving Communications

Giving performance evaluations and appraisals can be stressful if you’re not properly prepared. Or it could be satisfying and lead to improved productivity and workplace harmony if handled right. If you manage people at any level, your staff need your […]

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Dealing with Difficult People, Egos and Ignorance

If you’re fed up from dealing with demanding or difficult people and can’t take it any more — don’t miss this event. You’ll learn what it takes to defuse angry coworkers, how to keep your own emotions in […]

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How to Give a TED Talk or Killer Presentation

Includes light lunch

From the sales presentation to the boardroom to the platform or simply to speak more effectively at meetings, this workshop is for executives, professionals and entrepreneurs who want to learn how to grab the attention of […]

The Ultimate Supervisor and New Manager’s Workshop

How to make managing and supervising others a breeze

If you feel overwhelmed, over-stressed and frustrated with managing or supervising others, this is the workshop for you. You’ll learn proven strategies to excel in your leadership role and to bring out […]

By |December 13th, 2017|Upcoming Seminars|Comments Off on The Ultimate Supervisor and New Manager’s Workshop