February 6th 2018, Half day, 9am to 1pm. $197

If you’re fed up and can’t take it any more – the tension and stress that comes from dealing with demanding or difficult peopleĀ  – don’t miss this event.

This 4-hour workshop is an all-inclusive vacation from stress overload. You’ll learn what it takes to immediately defuse angry co-workers or customers … how to keep your own emotions in check … and best of all, how to prepare for situations you know are going to be hard. Packed with real-world tips and tricks, you’ll learn firsthand how to handle people who are rude, inconsiderate, ill-mannered, critical, difficult, awkward, negative or depressing.

The class is recommended for managers, supervisors, front line, back office, oh, ok, let’s just say anyone who speaks to another individual in their daily routines needs this class.

Don’t lose sleep over difficult people anymore.