Wednesday, October 16th. Full-Day Seminar: 9 a.m. to 5 p.m. $397

The front-line service staff you’ve always dreamed of managing is well within your reach. When your employees attend this seminar they’ll learn how to develop the passion to put your customers first, build the mental and emotional strength it takes to weather customer criticism, and deliver amazing service. Plus, they’ll gain expert listening and problem-solving skills to go above and beyond customer expectations.